Jason Ross Digital Business Leader

I am a digital business leader with deep experience building & running award winning multi-disciplinary teams, managing P&L’s, working with leading brands and engaging C-suite. I’ve been fortunate to work with some amazing people and clients over the years, helping brands plan and execute their digital strategies.
Right now I am busy exploring the fast and crazy emerging world of next generative AI tools. I co-founded and launched a generative AI business Time Under Tension early in 2023.
I am especially interested in the new capabilities and use cases being enabled almost daily and the disruptive implications this will have (already having!) on the agency and brand models of tomorrow.
// THINGS I BELIEVE
Strong culture drives strong results
The strongest teams are driven by strong purpose led culture by people who believe in a vision.
The future lays in the questions we ask
Things are changing. Advances in quantum & AI will put the advantage with those who manage to find the right questions to ask.
It’s time to break the rules
The next generation of AI driven products & services will require bold creative thinking, more than ever before.
// CAREER IN A NUTSHELL
MASTERING HCD &
HUMAN x COMPUTER
INTERFACE
’93 – ’97
Digital
Jason 1.0
I first ventured into digital working in video game and point of sales start-ups. I later earned one of the first Masters in Design for Interactive Media.
‘97 – ’06
Hands on
years
Post-Masters, I thrived as an award-winning web and multimedia designer, became a certified Macromedia trainer, and co-founded a few .com ventures.
MASTERING
PURPOSE-DRIVEN
TEAM GROWTH
’06 – ’11
Running
agency
The founder of View, a London-based digital agency I was leading a team at, invited me to steer the ship as the Managing Director during the GFC.
’11 – ’16
Growing
agency
Following a memorable trip to Australia in 2010, my family I relocated. I was invited to lead and grow Reactive Sydney, a leading global digital agency.
MASTERING
GLOBAL SCALE,
INNOVATION & AI
’16 – ’22
Consulting
years
After Reactive’s acquisition by Accenture Song, I mastered the “scale game”, winning and leading Samsung’s eComm rollout across 50+ nations.
’22 – ?
Time Under
Tension
Whilst leading award winning frog, I recognised the impending wave of generative AI. Predicting its impact, I co-founded “Time Under Tension.”
// THINGS I’VE DONE

CO-FOUNDER TIME UNDER TENSION (2023 – today)
Co-founded generative AI startup Time Under Tension (www.timeundertension.ai), a business focussed on helping companies adopt and accelerate their use of generative AI.
| Profitable within first 3 months | ![]() | Responsible for developing our generative AI framework | |
![]() | Team growth via full timers and Collective | ![]() | Leading new value creation from generative AI use cases |

VP HEAD OF FROG AUNZ, PART OF CAPGEMINI (2022 – 2023)
I was headhunted by Capgemini to take charge, stabilize & grow the AUNZ business unit, frog (www.frog.co) a leading global Design & Innovation agency acquired by Capgemini in 2021. I oversaw a team of 50 designers & strategists, my role included P&L management, client engagement, sales & internal positioning of this new capability.
| Responsible for business annual target of $8m | ![]() | Implemented a new 4 pillar growth strategy | |
![]() | Managed team of 50 designers & strategists | ![]() | Cemented design led thinking & selling |

MD GLOBAL CLIENT ACCOUNT LEAD, ACCENTURE SONG (2016 – 2022)
Following the acquisition of Reactive by Accenture Song, I played a key role in the transition and integration of the two businesses. After leading the eCommerce practice I secured and became the the Global Client Account Lead for one of the worlds largest and most recognised high tech brands, Samsung.
| Secured & led a $30m+ / yr global account | ![]() | Drove an innovation led client D2C agenda | |
![]() | Managed a team of 350+ in multiple geos | ![]() | Created worlds largest omnichannel platform |

GENERAL MANAGER, REACTIVE – AWARD WINNING AGENCY (2011 – 2016)
Reactive was an award-winning digital agency with offices in Melbourne, Sydney, London, Auckland and New York. As GM to the Sydney branch, I oversaw a talented team of digital specialists, drove new business, provided strategic oversight and built an award winning client portfolio, including General Pants, Accor & Weight Watchers.
| Delivered profitable revenues of over $7m / annum | ![]() | Led portfolio shift from projects to accounts | |
![]() | Tripled business & team size during tenure | ![]() | Secured many awards (Cannes Lion, Spikes…) |
CEO VIEW STRATEGIC PLC (2006 – 2011)
View was a leading corporate digital communications. I took control of the agency throughout the GFC, growing a team of 30 digital specialists, driving new business & key account growth, generating in excess of £5m revenue p/a. I oversaw all aspects the agency’s running. Clients included Tesco, Tate & Lyle & HSBC.
| Delivered profitable revenues of over £5m / annum | ![]() | Pivoted agency offering to grow through GFC | |
![]() | Built multidisciplinary team from ground up | ![]() | Focus on corporate digital comms agenda |
// THINGS I’VE LEARNT
SKILLS / KNOWLEDGE
Digital Innovation & Strategy • Customer Experience • Omni-channel Commerce • Brand & Marketing • Sustainability • User Centred Design • Workshop facilitation • UX/UI
CURRENT SELF LEARNING
I am actively involved in up-skilling & advancing my knowledge in a number of exciting areas;
- Artificial Intelligence / Generative AI
- Google certification in generative AI
- Ethics in the age of AI
- Technologies and platforms for Artificial Intelligence
- Artificial Intelligence and legal issues
- Generative AI: The Evolution of Thoughtful Online Search
- Prompt Engineering
- AI driven app design & prototyping
AI IMPLICATIONS FOR BUSINESS STRATEGY (MIT CERTIFICATION)
This course was an insightful deep-dive into the business power of AI covering topics from intelligence types, applications, roadmaps, ethical considerations & more.
GAME & INTERACTIVE DESIGN (M.A.)
A Masters focussing on Digital Design. The single most valuable lesson was understanding Mihaly Csikszentmihalyi’s ‘flow theory’ which has deep rooted applicability in how we design today.
// THINGS I DO
LIFESAVING
I am an active lifesaver with North Bondi surf club & IRB crew person.
HOBBIES
• Motorbiking • Bush-walking
• Exploring Australia • Photography
// REFEREES
Patricio De Matteis (CEO Dentsu ANZ)
Sid Goyal (VP Samsung Electronics)
Tim O’Neill (Founder Reactive)
// MY SPACES
www.timeundertension.ai
The Big Bush Basher (personal blog)
instagram.com/jsnrss



